Customer Service Representative
Full-Time & On-Site
Emmett, ID 83617, USA
Serve as a key point of contact for customers by receiving, reviewing, and processing orders with accuracy and efficiency, ensuring alignment with company standards while delivering positive and professional customer experience.
Wasco is a family-owned and operated business that engineers, manufactures, and sells the best pressure sensors. Wasco switches are used in semiconductor manufacturing, fire suppression, military vehicles and many other markets, but our mission starts with our team.
At Wasco we respect, encourage, and support each other as we bulldoze problems that hold us back. We look forward to adding more talent to the Wasco team as we continue to make the best pressure sensors.
Wasco creates a stable and enjoyable work environment for our team members to grow and thrive!
一般要求
MIN EXPERIENCE
1-3 years of experience working in account specialist type role.
工作责任
· Sales Support & Customer Interaction
Provides daily sales assistance, interacts with customers, manages account data, and supports customer relationship management.
· Order Management & ERP Processing
Reviews and enters orders into ERP systems, acknowledges purchase orders, and ensures accurate order fulfillment.
· Cross-Functional Collaboration
Works closely with sales teams and other departments to coordinate efforts, share insights, and support strategic initiatives.
· Communication & Reporting
Delivers clear verbal and written communication, generates reports, collects feedback, and follows up on leads.
· Task & Schedule Management
Completes assigned tasks on time, follows instructions precisely, remains flexible for overtime, and aligns with core values.
技能与能力
· Communication & Documentation
Exhibits strong verbal and written communication skills, including accurate professional writing and report preparation.
· Computer Proficiency & Systems Use
Demonstrates strong computer skills and effectively uses software systems for documentation and task management.
· Self-Motivation & Discipline
Works independently with personal discipline and initiative to meet objectives without constant supervision.
· Team Collaboration
Engages effectively with team members to support shared goals and ensure smooth workflow.
Compensation: $21.25 - $25/hr
Benefits: paid time off, health insurance, dental insurance, vision insurance, 401(k)
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Wasco 团队合作
